On Friday August 29th the Farmville Studio released a huge number of Farm Specific Sales…One right after another to treat loyal Players. Unfortunately one of the sales did not work and we saw a massive amount of Players charged full price instead of getting their 70% OFF.
As you can expect there was a large number of Player complaints. Zynga Support was overwhelmed for several hours.
The Dirt Farmer’s ASK GROUP saw numerous comments and this was the main reason Dirt Farmer Heather contacted the Farmville Studio on this matter.
We were delighted to see an unprecedented fast response to the potentially game damaging incident.
The Farmville Studio quickly refunded all lost funds due to this exact glitch and immediately ended the Sale in order to prevent further loss of Player Farm Cash.
As of now…We do not know if the Lighthouse Cove Sale will be re-released…For those who think they lost out on the sale…You didn’t…The Sale was cancelled due to the glitch.
We also saw many other comments of other incidents of lost FV Cash…There are always incidents that may result in random glitches…The FIX that returned missing FV Cash was specific to this Lighthouse Cove 70% Off Sale and would not return lost FV Cash from a past incident.
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…The Dirt Farmer