If Your Gift Box Is Over The Limit Read This Changes To Come


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Recently players were reporting that they were unable to claim items they had crafted in the craft shop. The finish button was greyed out. This happened to players over either gift box limit – 10,000 total items or 500 unique items. Reducing the gift box to comply with the limits enabled players to collect. Today that change was rolled back and players can again finish items in the craft shop, even if their gift box is over the limit. THE GREYED OUT FINISH BUTTON WITH GIFT BOX OVER THE LIMIT WAS NOT A BUG! The Rollback was temporary and these limitations will soon return.  Your  Dirt Farmer team has gotten confirmation from Shailesh at Zynga that this will be the case. Check out the details below and please do share with friends if you find our post helpful.


UPDATE! SHAILESH AT ZYNGA, THE GENERAL MANAGER OF FARMVILLE HAS CONFIRMED THAT SEED PACKETS DO NOT GO INTO THE GIFT BOX. THEY ARE STORED IN A SEPARATE AREA FOR CONSUMABLES THAT WE DO NOT SEE. IF SUPPORT TELLS YOU THAT THE SEEDS ARE IN YOUR GIFT BOX, THEY ARE WRONG. DO NOT WORRY ABOUT IT









There are two different limits on the gift box – you can have  and 1,000 unique items (increased from 500 November 6, 2015). A unique item is one square in your gift box, regardless if you have 1 or 2,000 of that item and up to 9,999 of each kind of item.  1,000 unique items works out to roughly 166 pages. For the Dirt Farmer’s guide to gift box capacity click here.

Zynga has put these limits in place for game performance and stability purposes. Recently they have found that they are getting a lot of reports of frequent whoa farmer issues and other performance problems, and traced the problem back to players ignoring the gift box limits. (Ignoring the limits is a risky proposition to begin with, even if you get away with it for months or years, a trip to support when you need them to run their tools, having to reinstall the game, or simply your account being in the random pool Zynga checks that day can cause you to lose things you do not wish to) .

The result is, that instead of a soft limit, where you take your chances on problems caused by the limit not being complied with, and losing items to an eviction process, it will become a hard limit. When this is re-rolled out, you will be permanently unable to  claim items from the craft shop unless your gift box is within the limit. We do not know if this will include being unable to accept gifts or items from the feed going forward as well. Due to the reaction from players, Zynga is planning to streamline the process of deleting items from your gift box, so it will be easier to keep it under control. Once they roll out the changes, players will be given a period of time to clean their gift box and then the changes we saw with the greyed out craft shop button will return on a permanent basis.

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If your gift box is significantly over the limit, we would recommend beginning now and doing what you can toward getting it down under the limits. We do not know how long Zynga will give for clean up after the new feature is rolled out and before re-rolling out the changes. Better to get a head start if you can.

DO NOT WORRY ABOUT SEEDS IN THE GIFT BOX AT THIS POINT.



 Shailesh at Zynga has assured your Dirt Farmer team that everything has been restored to previous condition, and that no changes will be implemented based on exceeding capacity until AFTER they roll out a new feature making it easier to remove items from your gift box and give you a period of time to clean. 







Post a Comment Blogger

  1. I would recommend they (zynga) put mastery signs directly into the billboard im not wasting my time, and oh will they ever fix the take a pic of your farm option mine hasnt worked in oh maybe 3 years now

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    Replies
    1. I wish I could just not get them at all ... or select an "auto-delete" option.

      Delete
  2. IT WOULD BE MUCH EASIER WHEN ALL THOSE ANIMALS AND TREES DID NOT GET IN THE GIFTBOX BUT IN A NEW STORAGE ROOM
    THAT WOULD SOLVE THE PROBLEM !!!

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  3. How about expanding the storage limit? With all the un-needed farms and a limit on what we can have...makes it difficult to do what we need to do on all these farms. Hey!! Here's an idea... STOP GIVING US NEW FARMS UNTIL WE GET ALL THE OTHER NEW FARMS CAUGHT UP??!!?? I know THAT will NEVER happen, but had to type it. I feel sooooo much better now.

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  4. i don't really mind. it made me do something about all the animal mastery signs as well as parts to buildings i don't need. made some coin...now i just need some farm expansions to spend it on......

    ReplyDelete
    Replies
    1. Alison,, same with me,, I had 220 pages of stuff,, I got it down to 73,, it wasn't easy but now I will pay attention ,,, I'm glad it kinda forced me to do this,,,

      Delete
  5. This comment has been removed by the author.

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  6. Why aren't the gifts getting accepted right now. I keep accepting gifts and clicking the help friends but it wont work? This is happening on my 3 kids accts. as well. I've tried different browsers and nothing??? I only have 700 gifts total so the limit is not the issue

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  7. I used to put stuff on my home farm. It then would take forever to load, then crash. I then deleted a lot of things I had the same of. I out more stuff from gift box on to farm, same problem. I hardly ever go to my home farm because of this. I even ended up deleting plots. I have updated memory on my computer, it doesn't take so many crashes now, but still too long and I know if I put more stuff on it will crash. This began to happen when I increased the size of my farm.

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  8. what they really need to do is give us players an option to not accept parts other neighbors need when helping said player...my gift box fills up with useless stuff i give to others who need it......i want option to help only.....when clicking the send item we need to have a choice accept or reject that item in return

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  9. I agree with leo to have the option when helping friends on items you don't really need is still help your friends that need them so have a choice of receiving coins or SDs instead

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  10. Exactly. STOP MAKING NEW FARMS and NEW BUILDABLES literally every few weeks! My gift box is at 40 pages of just parts for things that can't be used because I don't have enough of one part to complete a stage (especially when the rest just stupidly have to be crafted, and can't be asked for. Ugh.) A separate storage just for buildables' parts is EXACTLY what we need!

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  11. Having items locked to one particular farm makes placing gift box items particularly difficult and Zynga can thank themselves for that! All the signs that won't go in my home farm billboard, trees, animals...what is the point of that. Then, as if that weren't enough, the little text telling which farm the item belongs to DISAPPEARS when you're on that farm. I've even resorted to pencil/paper to make a list of what goes where but that gets real old real quick. Why not leave the text there for all farms so at least we'd have a clue? But yes, the root problem is too many farms and too much buildable junk. They push us to buy stuff, build stuff, beg for stuff endlessly and then...oops...the fix is gift box restriction? Gee, that makes so much sense Zynga.

    ReplyDelete
  12. It would be great if more items had the "use all" option... i have soooo many 100xp's but to use 1, open the box after it closes, click the item, confirm to use it, wait for the box to close, open the box again... now do this 999+ times... and ALL collection items should go directly into the place they are used... that is another item we have to "use" one at a time.... looks like i'll be deleting a lot of signs... one at a time... Thanks for the update.

    ReplyDelete

 
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